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TE Data IP Transit is a fully managed, scalable, dedicated internet connection that is tailored to meet high-quality business needs. TE Data's leadership in IP Transit services continues to deliver seamless access to the internet designed to give always-on, reliable, and exceptional performance for mission critical applications. Unlike many Dedicated Internet Access providers, TE Data has multiple, redundant, high availability International gateways, supported by peering agreements with major network service providers, enabling clients to get the right mixture of high QoS, competitive prices, and professional customer service

TE Data’s IP Transit service is a permanent dedicated bandwidth connection that allows multiple internal users to simultaneously utilize numerous internet services such as email, web browsing, file transfer, e-business, and intranet applications.

TE Data offers variable connection speeds at remarkably competitive prices, of which circuit capacity ranges from 64Kbps to E1, E3, DS 3, and beyond. With every service contracted with TE Data our customers are presented with an industry leading Service Level Agreement guaranteeing TE Data's level of commitment and the customer's level of satisfaction.

Features

• Network Coverage:
TE Data operates one of the nation’s largest, global CISCO powered networks in the region. Convergence services from TE Data allow clients to integrate all types of traffic on the same network, router and access line.

• End-to-End Management:
TE Data will provide true comprehensive management of all aspects of the service, including internet routing, installation, hardware warranty, and maintenance to ensure optimum performance and a hassle free environment for the client

• Reliability:
TE Data's extensive network coverage and abundant International IP capacity warrant an "always-on", reliable, high speed internet connection that facilitates a smooth transmission of data, voice, or video between your business' various locations.

• Scalability:
Easy up-grades as required.

• Redundancy and Route Reliability:
TE Data's network architecture offers diverse and redundant routing options by incorporating Connections to multiple Global ISPs, thus insuring uninterrupted re-routing in case of network outages.

• Global Routes:
TE Data's network includes full transit connections to the US Internet networks of Flag, WorldCom and Teleglobe and Italy’s Telecom Italia Sparkle. TE Data provides global Internet route coverage on either a direct or transit basis which makes TE Data a One-Stop-Shop for Internet connectivity in the region.

• Superior Customer Service:
TE Data customers gain access to a team of dedicated network professionals available 24x7.

• Network Monitoring:
Our turn-key solutions are complemented by a 24hr monitoring tool that is administered to clients as well as TE Data's own comprehensive monitoring and reporting schemes that enable clients to use an effective Trouble Ticket System (TTS) and to follow proper escalation procedures.

• Reporting Guarantee:
TE Data's Reporting Guarantee is to notify the ustomer within 30 minutes, during business hours - Sunday to Thursday from 09:00 to 17:00 (excluding national holidays), after TE Data's determination that The Customer’s service is unavailable.

• Leading Service Level Agreement:
Our SLA guarantees the highest service availability on both national and international networks.

Benefits
• More Control:
With TE Data’s IP Transit Service, you can monitor service and site performance in real time, while having hands-on access to an effectively organized customer support team and highly practical Time to Restore Service (TTRS) procedures.

• Increased Productivity:
Count on TE Data for robust, high-performance communications to and from the Internet. We at TE Data understand Customers’ essential need for time-effort optimization and are committed to help customers realize their goals.

• Better Value:
Customers can gain cost-effective internet services with TE Data’s heritage for professionally managed QoS features at reasonable prices state of the art quality.

Customer Service (19777)
A separate and specialized Business Call Center is created to serve our wide base of companies and firms in the best and quickest way, whereas we aim to provide distinctive professional services.

Our staff at the Business Call Center are highly trained to provide our customers with their professional expertise, assist them in elaborating the right business solutions and cater for their needs on 24/7 basis.

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